FREQUENTLY ASKED
QUESTIONS

Explore Answers to Your Automation Questions

Discover how Cleveland Automation Systems® simplifies complex automation challenges. Below,
you’ll find answers to common questions about our services, processes, and solutions.

Cleveland Automation Systems specializes in a wide range of automation solutions, including robotics, PLCs, HMIs, SCADA, Vision, process engineering and custom automated machinery. Most systems require integrating these components into a cohesive solution, tailored to specific operational needs. Whether it’s wiring a few sensors into a PLC for part detection or programming robots to collaborate on complex assembly tasks, we design systems that orchestrate each component seamlessly for maximum efficiency.

Absolutely. At Cleveland Automation Systems, we pride ourselves on developing tailored solutions based on each client’s specific goals, whether that’s improving safety, reducing costs, or filling labor gaps. Often, clients approach us with minimal information about their automation needs. Through detailed consultation and thoughtful questioning, we architect solutions that not only address their initial request but go beyond to unlock additional benefits. For example, a robotic system designed for labor savings might also accommodate future product variants, allowing flexibility without costly overhauls.

At Cleveland Automation Systems, safety is central to every project we undertake. We design solutions with careful consideration of applicable industry standards, and our process includes thorough risk assessments to identify and address potential hazards, with the goal of enhancing operational safety and reliability. By aligning our designs with recognized guidelines, we aim to support your business in meeting regulatory expectations and fostering a safer working environment.

Timelines vary depending on complexity, but our process ensures efficiency and transparency at every step:

  1. Initial Inquiry: Informal request via website, call, or email.
  2. Discovery Call: Understand client needs and goals.
  3. Site Assessment (if applicable): Evaluate equipment or processes on-site for complex systems.
  4. Estimate or Quote: Provide budgetary estimates, fixed bids, or time-and-materials quotes.
  5. Kickoff: Begin detailed engineering, design, and programming (1 week to several months depending on project size).
  6. Client Reviews & Sign Off: Conduct milestone reviews with the customer.
  7. Design/Build/Create: Fabrication, assembly, and programming of the specific system.
  8. Installation & SAT: Perform on-site installation and Site Acceptance Testing.
  9. Completion: Deliver a system optimized for long-term success.

Yes. We offer customized training programs based on the scope of the project. For larger systems (e.g., $500K+), we provide multiple days of hands-on training for operators and technicians to ensure smooth operation and maintenance. For smaller projects, we tailor training to fit the level of complexity and client needs.

Integration is one of our specialties. We ensure seamless compatibility by assessing your existing infrastructure and designing solutions that harmonize with current equipment. Whether it’s updating legacy systems or connecting new technology to your workflow, Cleveland Automation Systems creates systems that work in sync with your operations.

Clients often see significant returns through:

  1. Cost Savings: Automation reduces labor costs and operational inefficiencies.
  2. Improved Productivity: Enhanced workflows and reduced downtime.
  3. Long-Term Value: Systems designed for adaptability reduce future capital investments. Explore our ROI calculator to estimate your savings over a 15-year period.

Yes, Cleveland Automation Systems provides remote diagnostics and support to ensure your systems operate at peak efficiency. This includes real-time monitoring and remote troubleshooting to quickly address any issues and minimize downtime.

Cleveland Automation Systems supports clients nationally and internationally, partnering with manufacturers around the globe to deliver innovative automation solutions.

The process we use for developing a SOW ensures alignment with client objectives and sets the foundation for a successful project. We collaborate closely with clients to define clear project requirements through:

  1. Detailed Consultations to understand goals and challenges.
  2. Site Assessments for hands-on evaluation of equipment and processes.
  3. Actionable Project Plans that outline deliverables, timelines, and budgets.

Our designs prioritize scalability and adaptability, ensuring they remain viable for years to come. By incorporating modular components, flexible programming, and compatibility with emerging technologies, Cleveland Automation Systems can evolve with your business needs.

Cleveland Automation Systems combines unmatched expertise, a consultative approach, and agile execution to deliver results that larger firms often cannot. We partner with clients to create tailored solutions, leveraging our ability to connect the dots between resources, suppliers, and technologies for optimal results.

Yes. Cleveland Automation Systems provides emergency support to address urgent system repairs or technical issues, ensuring minimal disruption to your operations.

Absolutely. Cleveland Automation Systems is experienced in navigating the compliance requirements of industries like food and beverage, aerospace, and pharmaceuticals, delivering solutions that meet stringent standards.

We are proud to ensure seamless implementation and reliable performance via expertise across a variety of platforms, including:

  1. PLC brands: Rockwell, Siemens, Omron, and more.
  2. SCADA platforms: Ignition, Wonderware.
  3. Robotics programming: FANUC, KUKA, Kawasaki, Yaskawa, ABB, and Universal Robots.

Connect with Our
Automation Experts

Request a custom quote today!

At Cleveland Automation Systems, we deliver reliable, innovative, and human-centered solutions that transform operations.


Let’s collaborate to unlock the full potential of your business.